Return-Policy

RETURN POLICY
Last updated May 23, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@zensa.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Return with proof of purchase, and mail your return to the following address:
ZenSa Store
Attn: ReturnsRMA #www;zensa.in  farakka, west bengal 742222  India  
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS  
The following items cannot be returned or exchanged:      ●     non retunable products   

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  Please Note●     A __________ restocking fee will be charged for all returns.          ●     Sale items are FINAL SALE and cannot be returned.             ●     We have full right to change the reurn refund policy with or withour prior notification.        ●     Any disputed covered under Indian Law only and Under the Jurisdiction of Lalbagh Court.   
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@zensa.in